Terms and conditions

GENERAL INFORMATION

This website is operated by desayunossorpresabogota.co. Throughout the site, the terms “we”, “us” and “our” refer to desayunossorpresabogota.co. desayunossorpresabogota.co offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies to which referenced herein and/or available via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you should not access the Website or use any of the Services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your dependents minors use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses or any code of a destructive nature.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, usp of the Service, or access to the Service or any contact on the website through which the service is provided, without the express permission of written from us.

Headings used in this agreement are included for convenience only and do not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting more accurate, complete, or timely information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange according to our return policy only.

We have made every effort to display the colors and images of our products, in the store, as accurately as possible. We cannot guarantee that your computer monitor's display of colors will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties, representations or conditions of any kind and without any endorsement. We will have no liability arising from or related to your use of tools provided by third parties.

Any use you make of optional tools offered through the site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the third party provider(s).

We may also offer you new services and/or features through the Website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD PARTY LINKS

Certain content, products and services available via our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and shall not have any liability or responsibility for any third party materials or websites, or for any third party materials, products or services.

We are not responsible for any harm or damages related to the acquisition or use of goods, services, resources, content, or any other transactions made in connection with third party websites. Please review the third party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or otherwise use comments that you submit to us. We are and will be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or the Terms of Service. You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, use another identity that is not legitimate, or mislead third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and assume no liability with respect to comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and shipping costs. availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order).

We undertake no obligation to update, correct or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No updated specification or update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been changed or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, use of the site or its content is prohibited: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe or violate our or any third party's intellectual property right; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that could compromise the functionality or operation of the Service or any related website, other sites, or the Internet; (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other sites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the items of the prohibited uses.

SECTION 13 - EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties or conditions of any kind, whether expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event will desayunossorpresabogota.co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special damages or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, as a result of the use of any of the services or products purchased through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any any content (or product) published, transmitted, or made available through the service, even if advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless desayunossorpresabogota.co and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including fees reasonable attorneys' fees, made by any third party by reason of or as a result of your breach of the Terms of Service or the documents incorporated by reference, or violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be illegal, void, or unenforceable, such provision shall nonetheless be effective to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service, such determination shall not affect the enforceability of any remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by you or us. You can terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due until including the termination date; and/or accordingly we may deny you access to our services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.

SECTION 18 - LAW

These Terms of Service and any separate agreements in which we provide services to you will be governed by and construed in accordance with the laws of Colombia.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to [email protected]

DISCLAIMER OF LIABILITY FOR DESAYUNOSSORPRESABOGOTA.CO

By way of example but not limitation, desyunosbogota.co will not assume any responsibility:

  • The use that Users may make of the materials on this Website, and/or linked websites, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the content of the website or of third parties.
  • Of the possible damages and losses to the Users caused by a normal or abnormal operation of the search tools, of the organization or location of the contents and/or access to the Website and, in general, of the errors or problems that generated in the development or instrumentation of the technical elements that the Website or a program provides to the User.
  • Of the contents of those pages that Users can access from links included in the Website, whether authorized or not.

DESAYUNOSSORPRESABOGOTA.CO DOES NOT GUARANTEE

  • That access to the Website, and/or to the linked websites be uninterrupted or error.
  • That the content or software that Users access through the Website, or the linked websites, does not contain any errors, computer viruses or other elements in the contents that may cause alterations in their system or in the electronic documents and files stored on your computer system or cause other damage.

The information contained on the Website must be considered by Users as informative and guiding, both in relation to its purpose and its effects, which is why:

DESAYUNOSSORPRESABOGOTA.CO does not guarantee the accuracy of the information contained on the Website and therefore does not assume any responsibility for possible damage or inconvenience to Users that may arise from any inaccuracy present therein.

PAYMENTS AND PAYMENT PLATFORMS

The client will make the payment by bank consignment (Bancolombia) or the Payu platform (Online payments) or any other payment platform available or with payment in cash, credit or debit card authorized on the platform and whose issuing entity is a payment establishment. Colombian credit, authorized by the Financial Superintendence of Colombia. Even when Breakfastsbogota.co, through its service provider (Payu) makes available to the customer a secure connection system for all purchase offers, in no case desayunossorpresabogota.co will be responsible for failures in the communications of the banking or credit entities, as well as the damages caused to the users due to an action or omission of said entities. Once desayunossorpresabogota.co verifies the payment, you can proceed to accept the Purchase Offer. In any case, despite having verified the payment, desayunossorpresabogota.co may deny acceptance of a Purchase Offer or accept it partially, in which case it must inform the client and will be obliged to return it to the user, without any type of interest or performance. , the value canceled by the non-accepted Purchase Offer or the percentage corresponding to the unapproved part of a partially accepted Purchase Offer. Breakfastsbogota.co may invoice parts of the same purchase offer separately.

If the payment is made by local or national consignment, the support must be sent through the email [email protected] or by WhatsApp +57 3215655289

To avoid any fraud, the client must notify DESAYUNOSSORPRESABOGOTA.CO of any fraudulent movement on the card used to purchase the offer, by e-mail or by telephone, in the shortest possible time so that DESAYUNOSSORPRESABOGOTA.CO can carry out the procedures timely.

DELIVERY OF THE PRODUCTS

Breakfastsbogota.co will deliver the products, once you accept the corresponding purchase offer, and as long as the terms and conditions of payment have been determined in advance and there are no causes beyond the control of bodassorpresabogota.co that could delay delivery, as well as any fortuitous event or force majeure. The products object of the sale will be delivered to the address that the client states when making his Purchase Offer. It is understood that any person who is at the address where the delivery is to be made is duly authorized by the customer to receive their order, and therefore, www.sorpresabogota.co is exonerated from any responsibility for the delivery that will be made, provided that the same be made at the address registered on the platform. For products of restricted use, including, but not limited to tobacco and liquors, there must be a person of legal age (and authorized according to Colombian law), to receive them, otherwise it will be understood that no one received the order. If no one receives the order at the indicated address, desayunossorpresabogota.co will proceed to return the products to the place of storage, and the Client will be informed so that he, within a term of 10 business days, can claim it or order its reshipment. , in which case, the expenses generated by it, will be borne by the client. If the customer does not proceed to claim the products or request the reshipment within the indicated term, or does not pay the additional value for the reshipment, desayunossorpresabogota.co may withdraw from the business, and will only be obliged to return to the customer the amount paid for the products. , discounting the value of expenses incurred for electronic transfers, perishable food and transportation.

RESPONSIBILITY

Breakfastsbogota.co does not assume any responsibility for the product or the quality of the service provided. In no case will desayunossorpresabogota.co be liable for indirect damages, loss of profit, consequential damage and/or damage to the image.

Breakfastsbogota.co is exempt from liability for: the improper use that the client may make of the materials displayed, industrial property rights and intellectual property rights. Of the damages or eventual damages that may be caused to The Client by the operation of the search tools and the errors generated by the technical elements of the virtual platform or search engine. From the contents of the pages to which the client can access with or without authorization from ventassorpresabogota.co from the access of minors or people without capacity, under the terms of the Civil Code, to the contents adherent to the contractual relationship that arises from the platform.

Likewise, the parties acknowledge and record that the virtual platform provided bybreakfastabogota.co is not infallible, and therefore, during the term of this Contract, circumstances beyond the control ofbreakfastabogota.co may occur, implying that the platform is not is operational for a certain period of time. In such cases, desayunossorpresabogota.co will try to restore the platform as quickly as possible, without being held liable for it.

desayunossorpresabogotabogota.co does not guarantee the availability and continuity of the platform's operation, nor does it guarantee that, at any time and at any time, the client can access the platform's offer.

Desayunossorpresabogota.co will not be liable for damages caused to the platform due to improper use and bad faith by the client.
The responsibility of desayunossorpresabogota.co for breach of contract, civil liability, or of any nature, may not exceed the total price paid by the client, for the products or services that are the subject of the claim, regardless of the basis of the respective action. No responsibility is assumed for the damages derived from the use of the products and/or services displayed on this page.

ADDITIONAL SERVICES, SERVICES AND GUARANTEES

Breakfastsbogota.co does not assume the obligation to provide additional service or post-delivery technical assistance for any of the products and/or services that are part of the product catalog.

The products displayed on the platform are supplied to the client, without any guarantees of any kind, either express or implied. Breakfastsbogota.co does not guarantee that the images of the products on the platform correspond exactly to their characteristics. The guarantees on the products displayed on the platform will be limited to those offered by the producer of the respective product, if any.

SHIPPING POLICIES

If any data is not correct in the information registered at www.desayunossorpresabogota.co, it is not responsible for delays or eventualities of force majeure in delivery due to the information provided by the buyer. Delivery will be handled with a range of two (02) hours, delivery times are from 8:00 a.m. to 8:00 p.m. from Monday to Saturday and Sundays from 8:00 a.m. to 2:00 p.m. Orders are received at least one day in advance until 4:00 pm.

All taxes, shipping costs and other charges caused by the purchase, will be settled on the site from the moment the client makes his purchase offer, and therefore he will be able to know the exact and total value to be paid in favor of desayunossorpresabogota.co before making the payment through the platform. The foregoing implies that the client will not have to pay additional or different values ​​to those indicated on the platform.

desayunossorpresabogota.co may refuse to accept a purchase offer when the address registered by the customer to make the delivery is not within the geographical areas enabled by desayunossorpresabogota.co for this purpose.

The delivery will be made in accordance with the provisions of the service provider once the purchase has been made and valid through the Payu portal (Online Payments) BANCOLOMBIA or any other online payment platform

It should be clarified that the platform provides a range of 48 hours in which the product will be delivered, and the object of the contract is considered fulfilled if the delivery is made within the stipulated hours.

If the delivery cannot be completed due to situations beyond the reach of desayunossorpresabogota.co, such as the recipient not being found and there being no possibility of being received at the gatehouse, reception or others, or if entry to a government entity is not authorized, banking or financial entities, among others of high security. The sender will be notified and the service will be returned to the desayunossorpresabogota.co facilities in order to schedule a new shipping date, in which an additional shipping cost surcharge will be charged and, if applicable, for the perishable foods that make up the package. purchase product. Breakfastsbogota.co will not send perishable food from a service that unfortunately has been returned due to force majeure. If the client does not want to send the service again with the additional costs, desayunossorpresabogota.co will refund 70% of the cost of the product.

For deliveries of a service at the address indicated by the buyer, the domicile as soon as it arrives at the facilities and is announced, ring or try to communicate for delivery. It will wait a maximum of 10 minutes. If the delivery to the honoree or sender is not possible, the service will be returned to the facilities and the conditions indicated in the previous paragraph will apply.

In the event of a fortuitous event, the logistics solutions provider will contact the telephone number listed on the platform and thus be able to communicate the eventuality so that the user is informed. In the event of such eventualities, desayunossorpresabogota.co is not responsible for damages or losses that may arise from the non-delivery of the package, when such eventualities do not respond to acts or omissions committed desayunossorpresabogota.co